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Summary   Summary - Sort Descending (Z to A) Summary - Sort Ascending (A to Z)
1 How come I can’t find the book I want in your store?
2 eBook Library Software version 2.2 is now available.
3 How do I redeem my 100 Free Classics Promotion.
4 CONNECTION ERRORS: I am unable to access the store. I get a message that says the store is unavailable or that I am not connected to the internet or it just times out.
5 New Firmware available for Reader Digital Book PRS-505
6 How do I register/authorize my Reader Digital Book?
7 What is the difference between the PRS-500 and the PRS-505?
8 Why has my eBook download failed?
9 How can I re-download a previously purchased eBook?
10 Can I use eBooks that I bought from other retailers with my Reader Digital Book
11 Can I lend eBooks to a friend?
12 How do I register for an account at the eBook Store?
13 How can I de-authorize a computer?
14 Can I use any PDF file with my Reader Digital Book?
15 How do I log into my eBook Store account?
16 Can I read my eBooks on my computer?
17 Do you support Macintosh (Mac) operating systems and hardware?
18 Is the eBook Store available outside the United States?
19 How do I use my eBooks gift card that I purchased at Borders?
20 What is BBeB format?
21 I bought the wrong book by mistake. Can I exchange it?
22 How do I download my eBooks to other computers?
23 eBook Search Tips and Explanation.
24 How do I transfer eBooks and other files from my computer to my Reader Digital Book?
25 I purchased a PDF file but I cannot import/read it on my Reader Digital Book.
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Support News

NEW Updates Available!
Enhancements include support for EPUB file format, Adobe Digital Editions 1.5 or later and Adobe DRM-protected content. Enables text with PDF eBooks to be "reflowed", improvements to 'Sync' functionality and more!

eBook Library Software v2.2
Click here for more details. NOTE: some features currently only compatible with the PRS-505.

Reader Firmware Update V1.1
Click here for more details. NOTE: currently only available for the PRS-505.

The eBook Store from Sony - Always Evolving
We are constantly working on improving your browsing and shopping experience. We have recently introduced some exciting new features in our store and have improved some existing ones. Click here for an overview of what’s new at The eBook Store.

We want to hear from you!
As we work with publishers to grow our selection of eBooks, we want to know which authors, titles and genre categories interest you most. Let us know which eBooks you would like to see offered at The eBook Store and share your valuable feedback on other changes and additions in which you are most interested.

"How to" get the most out of eBooks!
Check out the cool tutorials from Sony® eSupport.


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